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On-Demand Webinar

Unlock More Time: Transform Your Patient Billing and Payment Processes

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Event Details

On-Demand Webinar

In this CE webinar, you’ll learn from industry experts, David Stones, Betsy Cord and Audra Massena how implementing electronic payments and automating reconciliation processes can can save practices time, lower costs, and enhance the patient experience. Whether you're looking to reduce operational inefficiencies or simply improve financial outcomes, this webinar will provide you with actionable strategies for managing billing and payments in a more streamlined and profitable way.

By the end of this webinar, attendees will be able to:

  1. Understand the key advantages of electronic billing and automated payment processing.
  2. Identify time-saving opportunities in billing workflows by integrating payment automation.
  3. Reduce manual errors and the risk of billing discrepancies through automation.
  4. Improve cash flow and efficiency by offering patients convenient and secure payment options.

About the Speakers

David Stones

Principal Product Manager, Henry Schein One

David Stones

Principal Product Manager, Henry Schein One

David, a patient payment and billing product manager at Henry Schein since 2016, brings over 25 years of customer-focused experience. Originally from the upper Midwest, he now resides in the west with his wife, Jody, of nearly 34 years. In his spare time, David enjoys family activities, serving on city boards, and coaching youth football. 

Audra Massena

Solutions Consultant Engineer, Henry Schein One

Audra Massena

Solutions Consultant Engineer, Henry Schein One

Audra Massena is a Solutions Consultant specializing in Revenue Cycle Management products, with over 16 years in the dental industry. She began her career as a Dental Hygienist and later transitioned into dental product education and software training, joining Henry Schein One in 2020 as a Software Trainer. She advanced into leadership roles as Supervisor for ePrescribe and RCM Adoption, driving implementation success and user engagement and adoption. 

Today, her focus is on delivering RCM solutions for Dental Service Organizations (DSOs) and Private Practices, while partnering closely with product teams to ensure customers receive the most effective and innovative solutions available.

Betsy Cord

Dental Office Manager, Henry Schein One Customer

Betsy Cord

Dental Office Manager, Henry Schein One Customer