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Event Details

May 20, 2025

4:00 PM - 5:00 PM MDT

Webinar

Join us for an exclusive look at the 2025 Catalyst Index, featuring real-world benchmarks and proven strategies from the top 10% of high-performing private practices and DSOs nationwide.

Jen McGuire, Vice President, Customer Experience, Henry Schein One is unpacking the numbers and revealing what the top 10% are doing differently. From driving unscheduled treatment acceptance to optimizing team performance and getting paid faster, this webinar is packed with insights you can act on immediately.

This session will unpack real-world benchmarks and trends across three key areas: 

  • Better Attraction – Proven strategies to draw in new patients and retain current ones
  • Better Acceptance – Increasing case acceptance and improving patient health outcomes
  • Better Business – Metrics and moves that drive growth, profitability, and efficiency 

Whether you're running a single location, scaling a multi-practice group, or managing hundreds of practices within a DSO, don’t miss this opportunity to uncover what’s really working for the top 10%—and how you can apply those same insights to work smarter in 2025 and beyond.

About the Speakers

Jen McGuire

Vice President, Customer Experience, Henry Schein One

Jen McGuire

Vice President, Customer Experience, Henry Schein One

Jen joins Henry Schein One with 20+ years of healthcare experience. Most recently, she served as Senior Vice President of Customer Experience at Amwell. She previously held account management and channel partnership leadership roles at eVariant (Healthgrades, Truven Health Analytics (IBM) and healthcare consultancy Sg2 (now Vizient). She holds a Bachelor of Science from the University of Notre Dame and resides in Golden, CO with her husband Kyle and two boys Griffin and Reed. 

Jessica Mullins

Solutions Consultant Team Lead, Dental Analytics, Henry Schein One

Jessica Mullins

Solutions Consultant Team Lead, Dental Analytics, Henry Schein One

Jessica is the Solutions Consultant Team Lead for Dental Analytics at Henry Schein One, bringing over 15 years of dental industry experience. From her start as an office assistant in a small DSO to managing a private practice, Jessica developed a deep understanding of dental operations and digital workflows. Today, she leads the Jarvis Solution Consultants, helping practices turn data into actionable insights. Her blend of real-world experience and technical expertise empowers dental teams to boost efficiency, profitability, and long-term growth.