Elite Family Dental Saves Time and Money with Dentrix Ascend's Intuitive, Integrated Features
Challenge
When the owners of Elite Family Dental acquired two existing practices, both were relying on on-premises, server-based practice management systems (PMS). The clinicians knew they needed a solution that provided the benefits of the cloud and cut down on IT costs.
Solution
After demoing a number of solutions, they decided Dentrix Ascend was the best combination of value and features, and they were quickly proven right.
“The support through conversion day and in the days afterwards was phenomenal. There was no lag time and everything was very intuitive.”
-- Dr. Krishna Patel, Owner and Dentist, Elite Family Dental
Results
The team has seen improvements across the board with Dentrix Ascend. In fact, they’re saving upwards of two hours a day that used to be spent on manual tasks.
- Integrated communication features create a better patient experience with texting capabilities, online scheduling, and digital forms
- Automated insurance eligibilities streamline workflows and eliminate time spent contacting payors
- Intuitive charting, treatment planning modules, and imaging saves times for clinicians and creates a more seamless workflow
- The team has anytime, anywhere access with their cloud-based system, making it easy to review charts and notes outside of the office
“It's nice to have all of our systems in one place. With Dentrix Ascend, we’ve streamlined our tech stack and reduced costs.”
-- Dr. Krishna Patel, Owner and Dentist, Elite Family Dental
For the practice, choosing a cloud-based solution wasn’t just about creating more integrated, streamlined workflows—it was also about protecting their patients and business. Of all the systems they considered, Henry Schein One offered the most advanced security measures. And by moving to the cloud, the team gained peace of mind.
“We no longer have to worry about data backups, software updates, or server downtime.”
-- Dr. Krishna Patel, Owner and Dentist, Elite Family Dental