Your Ticket to a Stress-Free Summer
Summer is the time for fun. School’s out. Vacations are in. But the patient flow doesn’t take a summer break. You still have to navigate staff vacation requests and parent schedules, shifting patient schedules, and the flood of back-to-school appointments. (Wait, are we really thinking about school already?) It’s enough to turn your summer of fun into a summer of stress.
We have just the ticket to relieve some of that stress: automating a few essential tasks can help keep your schedule full and your operations running smoothly—even on summer vacation.
It starts with 24/7 online appointment scheduling
Scheduling an appointment over the phone takes an average of 8.1 minutes. Yet, it takes just under a minute for a patient to schedule their appointment online. Henry Schein One’s Practice Growth Suite makes online booking simple, allowing potential patients to quickly find your practice with a simple Google search, then book an appointment without leaving the website.
One large DSO saw 430 new patient visits in less than a month after implementing the Practice Growth Suite.
Electronic forms help reduce staff and patient errors
Traditional patient data collection is prone to manual errors at two points: patient-provided information and staff system entry. With online patient forms, patients can complete their paperwork electronically pre-appointment, leading to fewer errors and claim denials.
Save time on eligibility checks
Manual eligibility checks are cumbersome, time-consuming, and prone to errors. But automated, pre-visit eligibility checks with Eligibility Pro help eliminate the 10 minutes on average per patient your staff spends calling or visiting insurance portals to collect eligibility information.
Automated, pre-visit eligibility checks could save your practice up to $15,000 per year per provider.
Your revenue cycle management (RCM) solution should also automatically pull patient information from your practice management system (PMS), to help eliminate the risk of manual errors and better support a clean eligibility response.
Henry Schein One’s game-changing Eligibility Pro automates the delivery of accurate, reliable and current eligibility data directly into the PMS—all in an easy-to-read, uniform format you can access right from the appointment book.
Implementing all these automation tools can improve workflow efficiency, enhance patient experience, and enable your staff to prioritize patient care. Want to go a bit deeper? Download our free eBook, The Office Is Closed but Your Schedule Is Open.
About the Blogger
Alan Rencher
Chief Technology Officer, Henry Schein One