TDN Improves Security and Saves Thousands with Help from Dentrix Ascend

TDN is a doctor-led, multi-specialty dental service organization, uniting over 35 top-tier practices to deliver comprehensive oral care across all life stages. By providing business support services, TDN empowers clinicians to 
focus on patient care while preserving clinical autonomy and local practice identities. And with help from Dentrix Ascend, the entire organization is saving time and money.

Significant time and cost savings
When TDN migrates a practice to Ascend, they typically do a workflow analysis to see where they’re able to save on productivity and labor with improved processes, and those cost savings can vary between $10,000-$15,000 annually.

“The total cost of ownership goes down in supporting the PMS, and we don’t have to worry about maintaining hardware or software,” said Wilson

A better patient experience 
Practices who have made the switch to online scheduling and digital forms are seeing enormous cost and productivity savings. TDN did a cost analysis, and they would see savings of around $100,000 by moving all of 
their practices to Ascend’s digital patient communication tools.

Less time spent on eligibility checks
Eligibility Pro has nearly eliminated time spent on the phone getting payor information. In fact, Wilson estimates offices are saving at least four hours a week. “I think that estimate is scratching the tip. If we used it in all of our practices and more efficiently, the savings would be even higher,” said Wilson.

Smarter security
TDN prioritizes strong security, putting practices in place including role-based access controls and frequent software updates. “We trust Ascend to keep PHI data and our doctors and employees secure,” said Wilson. 

Check out the full case study to learn more.