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Spilling the Teath: The Revenue Cycle Standoff Ends Here
October 08, 2025
Read time: 5 min
We're at an inflection point
A renaissance is underway in dental Revenue Cycle Management (RCM), driven by new technology and shifting payor attitudes. In this month's episode of Spilling the Teath, Dr. Ryan Hungate and Barbi Elmore, Senior Director, Product Management - RCM, Henry Schein One explore how post-COVID dynamics have led payors to treat providers as valued customers, opening the door for innovation.
“The payers are actually starting to wake up just a little bit. COVID happened, and they realized, ‘oh wow, I’ve got staffing shortages and my dentists are dropping out and don't want to deal with me anymore’”
—Barbie Elmore, Senior Director, Product Management - RCM