Smalltown Dental Scales Smarter with Dentrix Ascend

Dr. Zak Taylor, Owner and Dentist, Elevation Dentistry, needed a PMS that would allow him to interact more with his teams and provide a more transparent view of each office. The team also needed a cloud-based system that would give them a full view of schedules, patient records, and data across the organization. 

Dentrix Ascend has met all of their needs.  

Working virtually between offices 

With two offices close together, the Elevation team often sees a patient at both offices and share staff if there are shortages. Thanks to Dentrix Ascend, patient records can be accessed at either location and, if a staff member is out, someone else can virtually fill in for them, handling claims and scheduling for both offices from one location.

 “Being able to access everything in one location on the cloud is super beneficial."

Dr.  Zak Taylor

Increased case acceptance rates 

Detect AI has made it easier for clinicians to show patients what’s happening in their mouths, simplifying treatment planning, enhancing patient trust, and increasing case acceptance rates with most patients now scheduling upcoming treatment on their way out.  

Less time spent confirming insurance coverage 

Elevation uses Eligibility Pro to automatically check insurance eligibility. Color-coding makes it easy to see which patients are not eligible so staff can ensure patients have active coverage and know what’s covered before their appointment. The team is also spending significantly less time on insurance portals and calling payors.