Is Your PMS Holding You Back?
August 18, 2025
Read time: 5 min
If your software feels more like a roadblock than a tool, you’re not alone. If any of the challenges sound like your daily reality, it’s time to find a better solution.
- You deal with frequent downtime or crashes
- You’re spending a ton of time and money maintaining your hardware
- You can't access your data outside of the office
- Your technology opens your practice up to security and compliance risks
- You don’t regularly backup your data
- You're having significant issues scaling your practice or reaching your growth goals
- Your staff spends more time on administrative work than with patients
- You aren’t able to provide patients with treatment costs while they’re in the chair
- Your revenue is unpredictable
- Your front-desk team spends hours each week verifying insurance eligibility
- You have high no-show numbers
- Your team is regularly running behind schedule because patients are filling out paper forms in the office
- Your make business decisions without data to back it up
- Your patients are saying no to treatment
- You're using multiple, disjointed systems that don't talk to each other
- You have trouble fitting new patients and emergency appointments into your schedule
- Patients can only schedule appointments or contact your practice over the phone
- You have a high administrative overhead
- Your insurance claims are regularly denied because of unattached images or incorrect information
For every hour of direct patient care, dentists spend around 15-20 mins on administrative tasks.
Imagine a new reality with Dentrix Ascend where:
- Revenue cycles run themselves
- Capacity planning is proactive
- Patient experiences feel seamless, every time
- Your data tells you what to do next — before you even ask