Fountain Square Dental Care Onboards to Ascend in a Day

Fountain Square Dental Care was relying on Dentrix’s on-prem server when their IT support suggested they pivot to the cloud for a more reliable solution that would address their changing hardware requirements. 

Because the team had already been working with Henry Schein One, they thought it would be easiest to transition to Dentrix Ascend. 

“Any fears somebody might have about changing PMSs are just unfounded. It's a lot easier than you think. Having a great trainer, great resources, and a team willing to put in the effort makes a huge difference.”

-- Teresa Binkley, Office Manager, Fountain Square Dental Care

Onboarding simplified
Ahead of their go-live date, the team at Foundation Square Dental Care spent weeks learning the software in the training module and watching the demo videos in the Henry Schein One resource library. During their morning huddles, the team would also discuss what they’d learned, answer each others’ questions, and share best practices.  

The switch was so seamless, it didn’t even take them a full day to transition. They shut down the office on a Monday and were open again on Tuesday.

"We thought it would take a long time to learn Dentrix Ascend, but it was way easier than we expected,” said Binkley. “For awhile, we were worried we were doing something wrong because it was so simple.”