Top Dental Practices Are Switching from Competitors to Dentrix Ascend to Streamline the Business of Dentistry with AI

AMERICAN FORK, UTAH (December 18, 2025) Henry Schein One, a leader in dental technology, today announced continued momentum for Dentrix Ascend (Ascend), its native, cloud-based practice management platform. As practices face growing operational complexity, workforce constraints, and rising patient expectations, leaders are accelerating their shift away from legacy systems toward modern, AI-supported technology designed for scale, efficiency, and resilience.

That shift is accelerating across the industry. Over the past twelve months, nearly 600 practices have migrated from competitor practice management systems to Ascend—joining more than 48,000 practices that rely on Dentrix dental technology platforms to manage the clinical, operational, and financial foundations of their businesses. Adoption is accelerating, with monthly Ascend installations more than doubling year-over-year as practices transition from legacy systems. Today, more than 90% of the nation’s DSOs have selected Ascend as their practice management software of choice.

Built as a native cloud platform, Ascend simplifies operations, scales seamlessly across multi-location organizations, and delivers smarter, AI-driven workflows across scheduling, documentation, billing, and insights—helping practices improve profitability, efficiency, and patient satisfaction.

“Ascend continues to set the pace as the market leader, delivering the streamlined, efficient experience practices of every size need to run a stronger business,”

said Ali Hyatt, Chief Customer and Growth Officer, Henry Schein One.

“Industry leaders choose Ascend because it’s intuitive, scalable, secure, and flexible, built to grow with them, not around them. With AI embedded directly into the platform, we’re helping practices simplify the business of dentistry today while giving them the foundation to thrive well into the future.”

Preparing for the Future of Dentistry

Archway Dental Partners transitioned all 41 of its New England practices to Ascend as part of a strategic initiative to improve operational efficiency, enable scalable growth, and support the evolving needs of modern oral healthcare.

“Dentistry is at a turning point,”

said Adam Richichi, CEO of Archway Dental Partners.

“As we move from digital records to cloud-based, AI-driven management, providers need technology that’s efficient, adaptable, and reliable. These aren’t optional, they’re essential for outstanding patient care. Ascend is the secure, future-ready platform that enables our practices to operate smarter today and prepare for tomorrow.”

Elevating Patient Experience and Operational Consistency

California Dental Alliance Partners selected Ascend to reduce administrative friction and keep clinicians focused on patient care. After implementing Ascend, with Detect AI functionality, in the fall of 2025, teams transitioned to a more connected platform designed to support efficient workflows and enhance the patient experience.

“Simplicity and efficiency are essential for the software that powers our clinical and operational teams,”

said Dr. Perry Patel, Chief Clinical Officer of California Dental Alliance Partners.

“To deliver better patient experiences and outcomes, we need technology that minimizes manual tasks and lets clinicians stay focused on care. Choosing a streamlined, connected platform wasn’t just a technology decision, it was a strategic priority. Ascend matches our commitment to exceptional patient care.”

Similarly, Las Vegas Dental Management turned to Ascend to standardize workflows and increase efficiency, a mission-critical requirement that necessitated a superior practice management platform.

“Our multi-location organization faces unique operational demands, necessitating a digital solution that delivers a consistent, reliable experience,”

said Dr. Aaron Bulleigh, CEO of Las Vegas Dental Management.

“Efficiency is essential, requiring a streamlined, AI-enhanced platform that empowers our teams to deliver the same high standard of care no matter the location. When the technology is consistent, our providers can stay fully focused on patients, and that translates to better outcomes. After evaluating multiple options, we found that Ascend is the platform that best supports both our practices and the patients we serve.”

Built for What’s Next

Ascend’s centralized, cloud-based platform is designed to scale with growing organizations, automating eligibility verification, enabling multi-location scheduling, streamlining digital forms, and connecting teams across locations. Henry Schein One continues to invest in the future of dentistry by embedding native AI directly into Ascend, including Voice Notes, Phones, the Detect AI Impact Panel, and Claire, a multilingual, 24/7 support assistant.

Ascend is further strengthened by the industry’s largest dental API Exchange, supporting more than 700 API endpoints and processing over 6 billion API data requests annually through secure, API-powered features.

As dentistry continues to evolve, Ascend delivers a modern, intuitive platform that helps practices solve today’s challenges while building a strong foundation for future growth.

To learn more about Dentrix Ascend or register for a live demonstration, click here.